Response

Incident Response

Rapid, structured response to contain, investigate and recover from active security incidents.

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At a Glance

  • Retained response option with priority SLA
  • Chain-of-custody evidence handling
  • Support for POPIA breach notification duties
  • Playbooks tailored to your critical systems
Overview

How we help

When an incident is unfolding, structure and speed matter more than anything else. Our incident response team helps organisations contain active threats, understand what happened, and recover operations with minimal disruption and defensible evidence handling.

What's included

  • 24/7 incident response hotline for retained clients
  • Digital forensics and root cause investigation
  • Ransomware containment and recovery support
  • Breach notification and regulator liaison support
  • Post-incident lessons-learned reviews
  • Incident response plan and playbook development
Our Approach

How a Incident Response engagement runs

Step 1

Contain

We work immediately to isolate affected systems and stop further spread.

Step 2

Investigate

Forensic analysis establishes root cause, scope and data impact.

Step 3

Recover

We support safe restoration of systems, validating they are clean before reconnection.

Step 4

Strengthen

A lessons-learned review turns the incident into concrete control improvements.

Related Services

Often paired with

Let's discuss your incident response needs

Book a no-obligation call with a senior Tshaba Secure consultant to talk through your environment.

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